Frequently Asked Questions

Prices start from AED 1,049 per adult for the Standard Flight, with child tickets (ages 5–11) from AED 999. If you want breakfast, falconry and a camel ride included, the Deluxe and Premium packages run AED 1,149 to AED 1,399 per person, and fully private flights start from AED 12,500 for a small group.

Yes — every balloon package includes free hotel pickup from anywhere in Dubai, so wherever you're staying, a driver collects you between 3:45 AM and 4:30 AM ahead of the sunrise flight. You don't need to arrange your own transport to the desert launch site.

Same-day and next-morning bookings are sometimes possible depending on seat availability and weather, so it's worth messaging the team on WhatsApp directly to check. During peak season (December to March), booking a few days ahead is safer since mornings sell out.

It depends on the package — the Standard Flight doesn't include breakfast, while the Deluxe and Premium Flights include a gourmet buffet at the Bedouin camp. The Heritage and Overnight packages serve an à la carte breakfast instead of a buffet.

Pickup is between 3:45 AM and 4:30 AM so the balloon can launch right at sunrise. The full morning runs anywhere from about 4 hours for the Standard Flight to around 7 hours for the Premium Flight with dune bashing and quad biking included.

The balloon typically flies at around 4,000 feet above the desert floor, and the flight itself lasts 45 to 60 minutes depending on wind and weather conditions on the day. Landing time can shift slightly since it depends on wind direction.

Dress in light layers — the desert is genuinely cold at 4 AM, even in a country known for heat, and it warms up quickly once the sun is up. Closed, flat shoes and a light jacket you can take off after landing work best.

Not really — balloon flights launch from the desert around 50 km inland, so you won't be flying over the Burj Khalifa or the city skyline. On a very clear morning you might spot a faint skyline silhouette on the horizon, but the actual view is the dune sea, the sunrise, and the desert wildlife below.

Yes — all pilots hold a valid GCAA (General Civil Aviation Authority) licence, and flights are operated to the safety and quality standards set by the UAE's aviation regulator. Every passenger completes a short safety declaration before flying, and the crew tracks the balloon by vehicle throughout the flight.

Yes — children aged 5 to 11 fly at the discounted child rate on every package. Anyone under 5 or over 80 isn't permitted to fly, and all passengers (including older children) complete a short health declaration before boarding.

No — pregnant passengers aren't permitted to fly, as part of the standard pre-flight safety declaration every guest signs. This is a standard restriction across licensed balloon operators, not specific to any one package.

There's no fixed weight limit published, but every passenger signs a declaration confirming they don't have serious heart conditions, haven't had knee or back surgery in the last 6 months, and don't have a fear of heights that would make standing in the basket difficult. If you have a specific health concern, mention it when booking so the team can advise.

No — if the weather doesn't permit flying, you're rescheduled to the next available morning at no extra cost. If rescheduling isn't possible, your ticket stays valid for one year, or a refund is arranged in line with the cancellation policy.

The balloon season runs September to May, with November through March generally giving the clearest skies and coolest pre-dawn temperatures. Weather in early spring can be a little less predictable, but winter mornings usually offer the best visibility over the dunes.

No — balloon flights pause each summer, roughly June through August, because the heat and thermal air currents make ballooning unsafe. Flights resume once the season starts again in September.